Mail-in repair service

Step 1

Form

Step 2

Confirmation

Step 3

Shipping

Step 4

Repair

Step 5

Payment

Step 6

Shipping back

Step 1

Form

Step 2

Confirmation

Step 3

Shipping

Step 4

Repair

Step 5

Payment

Step 6

Shipping back

Shipping fees :
Payment :
Repair time :
Payment method :
Shipping back :
Total duration :

Free*
After the repair
The same day
Credit and debit card
The next day
4 to 6 days ✅


* : Free in Quebec for a $99+ repair (before taxes), otherwise $10 +tx in Quebec or $15 +tx for other provinces in Canada.

Step 1 : Form

Fill in our online form here. You will have to specify the brand and the model of your device, and what you want us to repair. You will also have to specify your adress for us to send it back after the repair.

Step 4 : Repair

We will notify you when we receive your device and start repairing it the same day. You can check the repair times as well as the guarantee offered on our site.

Step 5 : Payment

When everything is ready and the device is tested, we will contact you to pay online. You can pay with a Visa or MasterCard credit card or with debit card (Paypal).

Step 2 : Confirmation

Once your request has been sent, a technician will take the time to check it. If everything is correct, we will validate your order and put a part aside for your repair. You will receive a confirmation email.

Step 6 : Shipping back

All we have to do is return your device! We'll ship your device the next day and give you a tracking number so you can track it!

Step 3 : Shipping

Once our confirmation is received, you can send us your device. You can use postal services such as Canada Post, UPS, or FedEx, or courier services, such as TopGun or MGM Courier. We recommend taking the option with tracking to monitor the progress of your shipment.

How to fill in the form ?