- Monday 10:00 – 18:00
- Tuesday 10:00 – 18:00
- Wednesday 10:00 – 18:00
- Thursday 10:00 – 18:00
- Friday Today 10:00 – 18:00
- Saturday Closed
- Sunday Closed
PS5 Controller Button and Trigger Repair (DualSense)
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A button or trigger on your PS5 controller no longer clicks? We repair L1, R1, L2, R2, the action buttons and the D-pad, in about 2 hours.
- Compatibility: PS5 DualSense controller
- Repair: micro-switch, spring or button replaced
- Warranty: 1 year, parts and labour
New product
| Warranty : | 1 year |
| Repair time : | 2 hours |
| Need a reservation | No |
Accessories
How it works
- Step 1Book online
Choose your time slot in a few clicks.
- Step 2Drop off your controller
Visit our workshop. The diagnosis is free.
- Step 3Pick it up repaired
We repair and test your controller, then let you know as soon as it is ready. You pay when you pick it up.
Our workshop
- 273 Sainte-Catherine Street East
Montreal H2X 1L5 · Berri-UQAM metro
| Monday – Friday | 10 am – 6 pm |
| Saturday | Closed |
| Sunday | Closed |
- Step 1Book online
No payment is required at this step.
- Step 2Receive your label
Your Purolator shipping label is emailed to you.
- Step 3Drop off your parcel
Pack your controller in a rigid box with padding, then drop it off at a Purolator location.
- Step 4Get your controller back repaired
We repair your controller, you pay for the repair, then we ship it back to you with tracking.
Shipping by Purolator
- Anywhere in Canada
Ontario, Quebec and every province
| Label | Emailed to you |
| Drop-off points | 1,400 in Canada |
| Insurance | Device value |
| Tracking | Both ways |
| Payment | After the repair |
Customer reviews
The most common button faults
L1/R1 no longer clickThe button goes down without responding, or only responds when pressed hard.
Soft or stuck triggerL2/R2 with no spring, stuck down or no longer coming back up.
Sticky buttonAn action button or the D-pad sticks or responds poorly, often after a spill.
Broken buttonA cracked, missing or sunken button.
We replace the faulty button, micro-switch or spring, then test every control on the controller before returning it to you.
PS5 Controller Button and Trigger Repair (DualSense)
A button no longer clicks: can it be repaired?
Yes. Most of the time, the micro-switch under the button is worn: we replace it. The diagnosis is free.
My controller had a spill: can it be repaired?
Often, yes: we clean the contacts and replace the damaged parts. We confirm the price before any work.
Do I need to bring the console?
No, the controller is enough. We test every button before returning it to you.
How long does the button repair take?
2 hours from when we receive your controller. For a mail-in repair, add the Purolator shipping time, which depends on your city.
Can I send my controller for the button repair from outside Montreal?
Yes. Our Purolator mail-in service covers all of Canada. Your label is emailed to you after booking. Pack your controller in a rigid box with padding.
Is my controller insured during shipping?
Yes, your controller is insured for its value both ways, with tracking and signature on delivery.
A drifting controller? We repair it too
Your character or camera moves on its own, without touching the joystick? That is “stick drift”, a very common joystick wear issue. No need to buy a new controller: we replace the joysticks, with a choice of standard analog joysticks or TMR joysticks, more durable and designed to resist drift. Bring your controllers along with your console.