- Monday 10:00 – 18:00
- Tuesday 10:00 – 18:00
- Wednesday 10:00 – 18:00
- Thursday 10:00 – 18:00
- Friday Today 10:00 – 18:00
- Saturday Closed
- Sunday Closed
Xbox Controller Charging Port Repair
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Your Xbox controller no longer charges or works when wired? We replace its charging port by micro-soldering, in about 2 hours.
- Compatibility: Xbox Series X|S (USB-C) and Xbox One (micro-USB) controllers
- Repair: port replaced, charging and wired connection checked
- Warranty: 1 year, parts and labour
New product
| Warranty : | 1 year |
| Repair time : | 2 hours |
| Need a reservation | No |
Accessories
How it works
- Step 1Book online
Choose your time slot in a few clicks.
- Step 2Drop off your controller
Visit our workshop. The diagnosis is free.
- Step 3Pick it up repaired
We repair and test your controller, then let you know as soon as it is ready. You pay when you pick it up.
Our workshop
- 273 Sainte-Catherine Street East
Montreal H2X 1L5 · Berri-UQAM metro
| Monday – Friday | 10 am – 6 pm |
| Saturday | Closed |
| Sunday | Closed |
- Step 1Book online
No payment is required at this step.
- Step 2Receive your label
Your Purolator shipping label is emailed to you.
- Step 3Drop off your parcel
Pack your controller in a rigid box with padding, then drop it off at a Purolator location.
- Step 4Get your controller back repaired
We repair your controller, you pay for the repair, then we ship it back to you with tracking.
Shipping by Purolator
- Anywhere in Canada
Ontario, Quebec and every province
| Label | Emailed to you |
| Drop-off points | 1,400 in Canada |
| Insurance | Device value |
| Tracking | Both ways |
| Payment | After the repair |
Customer reviews
Signs of a worn charging port
No longer chargesThe controller does not charge, even with another cable.
Loose connectionIt only charges when you hold or bend the cable.
Cable won’t stay inThe cable slips out or no longer clicks into the port.
Intermittent chargingThe charging light keeps turning on and off.
With repeated plugging, the charging port (USB-C (Series) or micro-USB (One)) wears out or comes loose from the board. We replace it by micro-soldering, then check charging and the wired connection.
Xbox Controller Charging Port Repair
Is it the port or the battery?
If the controller only charges when you move the cable, it is the port. If it charges normally but drains quickly, it is the battery. The diagnosis is free.
Could my cable be the problem?
Try another cable and another charger first: if the problem persists, the port is most likely at fault.
Do I need to bring my cable?
No, we test with our own cables.
How long does the charging port replacement take?
2 hours from when we receive your controller. For a mail-in repair, add the Purolator shipping time, which depends on your city.
Can I send my controller for the charging port replacement from outside Montreal?
Yes. Our Purolator mail-in service covers all of Canada. Your label is emailed to you after booking. Pack your controller in a rigid box with padding.
Is my controller insured during shipping?
Yes, your controller is insured for its value both ways, with tracking and signature on delivery.
A drifting controller? We repair it too
Your character or camera moves on its own, without touching the joystick? That is “stick drift”, a very common joystick wear issue. No need to buy a new controller: we replace the joysticks, with a choice of standard analog joysticks or TMR joysticks, more durable and designed to resist drift. Bring your controllers along with your console.