Your character or camera moves on its own? We replace both joysticks of your PS4 controller (DualShock 4), even if only one is drifting, in about 2 hours. The price includes both joysticks.
New product
| Warranty : | 1 year |
| Repair time : | 2 hours |
| Need a reservation | No |
Choose your model and your time slot in a few clicks.
Visit our workshop. The diagnosis is free.
We repair and test your controller, then let you know as soon as it is ready. You pay when you pick it up.
| Monday – Friday | 10 am – 6 pm |
| Saturday | Closed |
| Sunday | Closed |
Choose your model. No payment is required at this step.
Your Purolator shipping label is emailed to you.
Pack your controller in a rigid box with padding, then drop it off at a Purolator location.
We repair your controller, you pay for the repair, then we ship it back to you with tracking.
| Label | Emailed to you |
| Drop-off points | 1,400 in Canada |
| Insurance | Device value |
| Tracking | Both ways |
| Payment | After the repair |
We always replace both joysticks of the controller, even if only one is drifting. The price shown includes both joysticks. Choose the type of joystick to see what it gives you.
Character moves on its ownYour character walks without you touching the joystick.
Camera driftsThe view slowly turns in one direction during play.
Lack of precisionAiming is difficult, or small movements are not detected.
Joystick doesn’t recenterThe joystick sticks or no longer returns to the center.
It is wear of the joystick: its internal sensor sends a movement even when you are not touching it. It is a very common issue on PS4 controllers, and it can be repaired without buying a new controller.
The analog joystick works like the original part: a contact slides on a track, which wears out with use. The TMR joystick uses a contactless magnetic sensor: nothing rubs, so it does not wear out the same way and resists drift. It is our premium option.
Yes, we always replace both joysticks, even if only one is drifting, so that both sides of the controller respond the same way. The price shown includes both joysticks.
Yes. After replacing the joysticks, we systematically recalibrate them, then test the controller before returning it to you.
No, the controller is enough. The repair takes 2 hours on average, and we test the controller before returning it to you.
On average, 2 hours from when we receive your controller. For a mail-in repair, add the Purolator shipping time, which depends on your city.
Yes. Our Purolator mail-in service covers all of Canada. Your label is emailed to you after booking. Pack your controller in a rigid box with padding.
Yes, your controller is insured for its value both ways, with tracking and signature on delivery.
Price, turnaround, issue not listed… we answer fast.