- Monday 10:00 – 18:00
- Tuesday 10:00 – 18:00
- Wednesday Today 10:00 – 18:00
- Thursday 10:00 – 18:00
- Friday 10:00 – 18:00
- Saturday Closed
- Sunday Closed
iPhone XS Max Rear Camera Repair
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Do black spots appear on your photos, or can the rear camera of your iPhone XS Max no longer focus? We replace the camera module with a new part, and your images are sharp again. The repair comes with a 1-year warranty and you pay once it is done.
Prices listed online — no surprises. Bring your device and we handle the rest. No charge if the repair is not possible.
| Monday – Friday | 10am – 6pm |
| Saturday | Closed |
| Sunday | Closed |
Not in Montreal? No problem. Send us your device via Purolator and we'll ship it back repaired — phone, tablet, computer or console. Fully managed online, nothing to pay upfront.
Ontario: Ottawa · Toronto · Mississauga · Brampton · Hamilton · London · Markham · Vaughan · Kingston · Barrie · Sudbury · Windsor
Rest of Canada: Vancouver · Calgary · Edmonton · Winnipeg · Halifax · Victoria · Saskatoon · Regina · Moncton · and everywhere else in Canada via Purolator
| Warranty : | 1 year |
| Repair time : | 1 to 1.5 hours |
| Need a reservation | Yes |
A camera replacement is needed when focus no longer works or spots appear on every photo. If only the protective lens is cracked, a lens replacement may be enough; our free diagnostic tells the two apart.
Allow 1 to 1.5 hours at our shop at 273 Sainte-Catherine Street East in Montreal. The repair comes with a 1-year warranty. The diagnostic is free, payment is made after the repair, and you can also ship your phone by Purolator from anywhere in Canada.
Signs of a faulty camera
Blurry photosThe camera no longer focuses, even up close.
Black cameraThe camera app shows a black screen or an error.
Shaking imageThe image vibrates or makes a clicking noise (stabilizer).
Selfie camera not workingThe front camera stays black or blurry.
We identify the faulty camera module during a free diagnosis, replace it, then test focus, stabilization and every lens before returning your iPhone XS Max.
How it works
- Step 1Book online
Choose your time slot in a few clicks.
- Step 2Drop off your iPhone
Come to our workshop. The diagnosis is free.
- Step 3Pick it up repaired
We repair your iPhone on site and let you know as soon as it is ready. You pay when you pick it up.
Our workshop
- 273 Sainte-Catherine Street East
Montreal H2X 1L5 · Berri-UQAM metro
| Monday – Friday | 10 am – 6 pm |
| Saturday | Closed |
| Sunday | Closed |
- Step 1Book online
No payment is required at this stage.
- Step 2Get your label
Your Purolator label is emailed to you.
- Step 3Drop off your parcel
Pack your iPhone and drop it off at a Purolator location near you.
- Step 4Get your iPhone back repaired
We repair your phone, you pay for the repair, then we ship it back with tracking.
Shipping Purolator
- Anywhere in Canada
Insured shipping with tracking, both ways
| Label | Emailed to you |
| Insurance | Device value |
| Tracking | Both ways |
| Payment | After the repair |
Customer reviews
iPhone XS Max camera repair
Is it the camera or just the lens?
If the protective glass is cracked but the camera still focuses, replacing the lens may be enough. If photos stay blurry or the camera stays black, the camera module must be replaced. We check it for free before any repair.
How do I find my exact iPhone model?
Open Settings › General › About: the model is shown under “Model Name”.
Can I send my iPhone from outside Montreal?
Yes. Our Purolator mail-in service covers the whole country. Your label is emailed to you after booking, and your phone is insured both ways with tracking.
How long does the repair take?
1 to 1.5 hours from the time we receive your phone, in store or by mail. For mail-in repairs, add the Purolator shipping time.
Is my data kept?
The repair does not touch the storage: your data stays intact. We still recommend an iCloud backup before any repair.