Questions récurrentes

Do you use original parts ?

No. We are not approved by any company in the industry. All our parts are called generic. We have repaired more than 25,000 devices since 2011 and are very proud to be an alternative and independent solution in the industry.

Attention, only authorized centers can install and sell original parts. The list of these centers is available on the website of each manufacturer. If a company sells you original parts but it is not registered on the official website of the brand then it does not tell you the truth. It is not possible to have "contact" or "source" for the original parts except to go through a service center approved by the brand.


Do you buy or sell used equipment ?

No. We do not buy or sell used equipment.


What's the difference between "Glass Repair" and "Screen Repair" ?

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Is it possible to replace only the broken glass on my device ?

Yes. We are among the only ones in Quebec to be equipped and trained to replace only the broken glass and keep the original screen on your device. This technique allows us to offer better repairs on the market.

We are equipped for glass replacement only for cell phones and tablets up to 10 inches.


Catégories

GENERAL QUESTIONS
What are your opening hours?

We are open Monday to Wednesday from 9AM to 7PM, Thursday and Friday from 9AM to 8PM. We are closed on Saturday and Sunday.


Where are you located ?

We are at 273 Ste-Catherine East in Montreal.


How can I reach you?

You can contact us by phone during our opening hours at 514 375-5356 or by email via our contact form.


Toutes les questions
REPAIRS
Do you offer a warranty on your repairs?

All our repairs are guaranteed 1 year. We offer a 6 month warranty for battery replacement.


Do I have to make a backup before the repair ?

Yes. There is no risk of data loss during a repair, however we always recommend having a recent backup of your device.


Do you use original parts ?

No. We are not approved by any company in the industry. All our parts are called generic. We have repaired more than 25,000 devices since 2011 and are very proud to be an alternative and independent solution in the industry.

Attention, only authorized centers can install and sell original parts. The list of these centers is available on the website of each manufacturer. If a company sells you original parts but it is not registered on the official website of the brand then it does not tell you the truth. It is not possible to have "contact" or "source" for the original parts except to go through a service center approved by the brand.


Toutes les questions