Does the cable no longer seat properly in your iPhone 6 Plus, does charging keep stopping, or does your computer no longer recognize the device? We replace the Lightning connector with a new part in 45 minutes. The repair carries a 1-year warranty.
Prices listed online — no surprises. Bring your device and we handle the rest. No charge if the repair is not possible.
| Monday – Friday | 10am – 6pm |
| Saturday | Closed |
| Sunday | Closed |
Not in Montreal? No problem. Send us your device via Purolator and we'll ship it back repaired — phone, tablet, computer or console. Fully managed online, nothing to pay upfront.
| Warranty : | 1 year |
| Repair time : | 45 minutes |
| Need a reservation | No |
A faulty charging port shows up in several ways: very slow charging, an accessory not supported message, or a cable that has to be held in place. We first check the cable and the port, then replace the connector only if it is truly at fault.
The repair is done at our downtown Montreal workshop. If you live elsewhere, shipping by Purolator is available from anywhere in Canada. You pay after the repair.
No longer chargesNothing happens, even with another cable and charger.
Loose connectionIt only charges when you hold the cable at an angle.
Cable won’t stay inThe Lightning cable slips out of the port.
Not detected by the computerNo file transfer and no charging over USB.
A dirty port is often enough to prevent charging: we check it for free and clean it before replacing the Lightning connector.
Choose your time slot in a few clicks.
Come to our workshop. The diagnosis is free.
We repair your iPhone on site and let you know as soon as it is ready. You pay when you pick it up.
| Monday – Friday | 10 am – 6 pm |
| Saturday | Closed |
| Sunday | Closed |
No payment is required at this stage.
Your Purolator label is emailed to you.
Pack your iPhone and drop it off at a Purolator location near you.
We repair your phone, you pay for the repair, then we ship it back with tracking.
| Label | Emailed to you |
| Insurance | Device value |
| Tracking | Both ways |
| Payment | After the repair |
Often, yes: a dirty, worn or damaged port prevents charging. We check the cable, the port and the battery for free before any repair.
Open Settings › General › About: the model is shown under “Model Name”.
Yes. Our Purolator mail-in service covers the whole country. Your label is emailed to you after booking, and your phone is insured both ways with tracking.
45 minutes from the time we receive your phone, in store or by mail. For mail-in repairs, add the Purolator shipping time.
The repair does not touch the storage: your data stays intact. We still recommend an iCloud backup before any repair.
Price, turnaround, issue not listed… we answer fast.