Your PS5 no longer reads or ejects discs, or shows “Unrecognized disc”? We repair its built-in Blu-ray drive, within 24 hours.
New product
Prices listed online — no surprises. Bring your device and we handle the rest. No charge if the repair is not possible.
| Monday – Friday | 10am – 6pm |
| Saturday | Closed |
| Sunday | Closed |
Not in Montreal? No problem. Send us your device via Purolator and we'll ship it back repaired — phone, tablet, computer or console. Fully managed online, nothing to pay upfront.
| Warranty : | 1 year |
| Repair time : | 24 hours |
| Need a reservation | No |
Get your physical game library back in action with a disc drive overhaul.
The PS5 disc drive is essential for many gamers, but its moving parts and sensitive laser are prone to failure. Whether it’s a hardware glitch or a physical obstruction caused by a second disc or a foreign object, a faulty drive shouldn't mean buying a new console.
Common Symptoms:
Unrecognized Disc: The console attempts to read but fails with an error code.
Mechanical Failure: The drive won't pull the disc in or push it out.
Grinding Noises: Unusual sounds when a disc is spinning or being inserted.
Slow Loading: Games take much longer to install or start than usual.
At Micro-Techno, we specialize in repairing the internal mechanics and replacing faulty laser heads. We ensure your drive is perfectly calibrated to handle high-density 4K Blu-ray discs without errors.
Choose your model and your time slot in a few clicks.
Visit our workshop. The power cord and controller are not needed. The diagnosis is free.
We repair and test your console, then let you know as soon as it is ready. You pay when you pick it up.
| Monday – Friday | 10 am – 6 pm |
| Saturday | Closed |
| Sunday | Closed |
Choose your model. No payment is required at this step.
Your Purolator shipping label is emailed to you.
Pack your console in a rigid box with padding, then drop it off at a Purolator location.
We repair your console, you pay for the repair, then we ship it back to you with tracking.
| Label | Emailed to you |
| Drop-off points | 1,400 in Canada |
| Insurance | Device value |
| Tracking | Both ways |
| Payment | After the repair |
Disc not recognizedThe disc spins, but the console shows “Unrecognized disc” or an error code.
Stuck discThe disc no longer goes in, or stays stuck inside the console.
Unusual noiseClicking or grinding when a disc is inserted.
Won’t ejectThe eject button no longer responds.
A forced disc, a fall or a worn laser lens can block the drive. We repair the loading mechanism or replace the optical unit, then calibrate the drive for smooth playback of your games and Blu-ray movies. This repair applies to the standard PS5, whose disc drive is built in.
No. On the PS5 Slim and PS5 Pro, the disc drive is a detachable module that plugs into the back of the console. This repair applies to the built-in drive of the standard PS5. For a detachable drive, contact us.
Yes, we recover the disc during the repair. Avoid forcing the eject or opening the console yourself: it can damage both the disc and the mechanism.
Yes. A disc drive fault only affects discs: your downloaded games keep working.
24 hours from when we receive your console. For a mail-in repair, add the Purolator shipping time, which depends on your city.
Yes. The disc drive repair does not touch the storage: your games and saves remain intact.
Yes. Our Purolator mail-in service covers all of Canada. Your label is emailed to you after booking. Pack your console in a rigid box with padding.
Yes, your console is insured for its value both ways, with tracking and signature on delivery.
Your character or camera moves on its own, without touching the joystick? That is “stick drift”, a very common joystick wear issue. No need to buy a new controller: we replace the joysticks, with a choice of standard analog joysticks or TMR joysticks, more durable and designed to resist drift. Bring your controllers along with your console.
We reply as soon as we reopen.