- Monday 10:00 – 18:00
- Tuesday 10:00 – 18:00
- Wednesday 10:00 – 18:00
- Thursday 10:00 – 18:00
- Friday Today 10:00 – 18:00
- Saturday Closed
- Sunday Closed
MacBook Neo Battery Replacement
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$289
Short battery life or a "Service Recommended" message? We replace your MacBook Neo battery with a new one, in store in Montreal or by Purolator mail-in anywhere in Canada. 6 months warranty.
New product
| Warranty : | 6 months |
| Repair time : | 3 hours |
How it works
- Step 1Book online
Choose your model, your battery type and your time slot in a few clicks.
- Step 2Drop off your MacBook
Visit our workshop. The diagnosis is free.
- Step 3Pick it up repaired
We repair your device on site and let you know as soon as it is ready. You pay when you pick it up.
Our workshop
- 273 Sainte-Catherine Street East
Montreal H2X 1L5 · Berri-UQAM metro
| Monday – Friday | 10 am – 6 pm |
| Saturday | Closed |
| Sunday | Closed |
- Step 1Book online
Choose your model and your battery type. No payment is required at this step.
- Step 2Receive your label
Your Purolator shipping label is emailed to you.
- Step 3Drop off your parcel
Pack your MacBook and drop it off at one of 1,400 Purolator locations across Canada.
- Step 4Get your MacBook back repaired
We repair your device, you pay for the repair, then we ship it back to you with tracking.
Shipping by Purolator
- Anywhere in Canada
Ontario, Quebec and every province
| Label | Emailed to you |
| Drop-off points | 1,400 in Canada |
| Insurance | Device value |
| Tracking | Both ways |
| Payment | After the repair |
Compatible battery or genuine Apple battery
For this model, we install the genuine Apple battery only.
With the compatible battery
- New battery, full capacity restored
- Installed by our technicians
- Ready in 3 hours
- 6 months warranty
Genuine Apple battery
- Official Apple part (IRP network)
- Ordered for your device
- Offered for some recent models
Customer reviews
Find my model
MacBook Neo battery replacement
How do I know if my MacBook battery needs replacing?
Apple menu → System Settings → Battery, then the “i” button next to Battery Health. If macOS shows “Service Recommended”, if battery life has dropped sharply or if your MacBook shuts down unexpectedly, it is time to replace it. The diagnosis is free.
My battery is swollen: what should I do?
A swollen battery should be replaced quickly: it can deform the casing and damage the trackpad or keyboard. Stop charging the computer and bring it to our workshop. A swollen battery must not be shipped by mail.
Do you offer genuine Apple batteries?
Yes: for this model, we install the genuine Apple battery only, with a 6 months warranty.
Which MacBook Neo models do you repair?
The MacBook Neo (A3404).
Can I mail my MacBook from outside Montreal?
Yes. Our Purolator mail-in service covers all of Canada: Toronto, Ottawa, Mississauga, Hamilton, London, Kingston, Calgary, Edmonton, Vancouver, Winnipeg, Halifax, Quebec City and every other city. Your shipping label is emailed to you after booking. Exception: a swollen battery must be brought to our workshop.
How long does the repair take?
3 hours from the moment we receive your MacBook. For a mail-in repair, add the Purolator shipping time, which depends on your city.
Is my MacBook insured during shipping?
Yes, your computer is insured for its value, both ways, with tracking and signature on delivery.
Will my data be kept?
Replacing the battery does not touch the storage: your data stays intact. We still recommend a backup before any repair.