- Monday 10:00 – 18:00
- Tuesday 10:00 – 18:00
- Wednesday 10:00 – 18:00
- Thursday 10:00 – 18:00
- Friday Today 10:00 – 18:00
- Saturday Closed
- Sunday Closed
Free MacBook Diagnostic
- Write a review
Your MacBook won’t turn on, got wet or is acting up? We find the fault in 24 to 48 hours and give you a clear quote. No charge if you decline the repair.
Prices listed online — no surprises. Bring your device and we handle the rest. No charge if the repair is not possible.
| Monday – Friday | 10am – 6pm |
| Saturday | Closed |
| Sunday | Closed |
Not in Montreal? No problem. Send us your device via Purolator and we'll ship it back repaired — phone, tablet, computer or console. Fully managed online, nothing to pay upfront.
Ontario: Ottawa · Toronto · Mississauga · Brampton · Hamilton · London · Markham · Vaughan · Kingston · Barrie · Sudbury · Windsor
Rest of Canada: Vancouver · Calgary · Edmonton · Winnipeg · Halifax · Victoria · Saskatoon · Regina · Moncton · and everywhere else in Canada via Purolator
We are officially recognized by Apple to repair iPhones and Macs out of warranty — giving you access to genuine Apple parts without going through an Apple Store.
MacBook Air 15" Models Table
| Year | Model | Processor | Model Number |
|---|---|---|---|
| 2026 | MacBook Air 15" (M5) | Apple M5 | A3448 |
| 2025 | MacBook Air 15" (M4) | Apple M4 | A3241 |
| 2024 | MacBook Air 15" (M3) | Apple M3 | A3114 |
| 2023 | MacBook Air 15" (M2) | Apple M2 | A2941 |
MacBook Pro 13" Models Table
| Year | Model | Processor | Model Number |
|---|---|---|---|
| 2022 | MacBook Pro 13" (M2) | Apple M2 | A2338 |
| 2020 | MacBook Pro 13" (M1) | Apple M1 | A2338 |
| 2020 | MacBook Pro 13" (4 ports) | Intel Core i5 / i7 | A2251 |
| 2020 | MacBook Pro 13" (2 ports) | Intel Core i5 / i7 | A2289 |
| 2019 | MacBook Pro 13" | Intel Core i5 / i7 | A2159 |
| 2018 | MacBook Pro 13" | Intel Core i5 / i7 | A1989 |
| 2016 - 2017 | MacBook Pro 13" (Non Touch Bar) | Intel Core i5 / i7 | A1708 |
| 2016 - 2017 | MacBook Pro 13" (Touch Bar) | Intel Core i5 / i7 | A1706 |
MacBook Pro 14" Models Table
| Year | Generation | Chips (Base / Pro / Max) | Model Numbers |
|---|---|---|---|
| 2025 - 2026 | MacBook Pro 14" (M5) | Apple M5 / M5 Pro / M5 Max | A3434 / A3426 / A3427 |
| 2024 | MacBook Pro 14" (M4) | Apple M4 / M4 Pro / M4 Max | A3112 / A3185 / A3401 |
| 2023 - 2024 | MacBook Pro 14" (M3) | Apple M3 / M3 Pro / M3 Max | A2918 / A2992 |
| 2023 | MacBook Pro 14" (M2) | Apple M2 Pro / M2 Max | A2779 |
| 2021 | MacBook Pro 14" (M1) | Apple M1 | A2442 |
MacBook Air 13" Models Table
| Year | Model | Processor | Model Number |
|---|---|---|---|
| 2026 | MacBook Air 13" (M5) | Apple M5 | A3449 |
| 2025 | MacBook Air 13" (M4) | Apple M4 | A3240 |
| 2024 | MacBook Air 13" (M3) | Apple M3 | A3113 |
| 2022 | MacBook Air 13" (M2) | Apple M2 | A2681 |
| 2020 | MacBook Air 13" (M1) | Apple M1 | A2337 |
| 2020 | MacBook Air 13" | Intel Core i3 / i5 / i7 | A2179 |
| 2018 - 2019 | MacBook Air 13" (Retina) | Intel Core i5 | A1932 |
| 2017 | MacBook Air 13" | Intel Core i5 / i7 | A1466 |
| Repair time : | 24 to 48 hours |
| Need a reservation | No |
We will keep you informed during the process about the damages and the cost to repair them. There will be no charge until you accept our quotation.
In case we cannot do anything to bring back your computer to life, there is, of course, no charge to pick it up. Sometimes a data recovery is still possible, ask us about it.
Free · quote before any repair
Something wrong with your MacBook? Here is what we check
Every diagnostic is done by a technician, on all MacBook Air, MacBook Pro and MacBook Neo models, Intel and Apple silicon (M1 to M5).
MacBook won’t turn on
Black screen, no sound, no response to the power button: the cause can be the battery, the charger, the charging port, the screen… or the logic board.
We test each part separately to isolate the faulty one, then offer you the simplest repair that fixes the problem.
MacBook logic board repair →Liquid damage on a MacBook
Water, coffee, tea, wine, sugary drinks: liquid causes corrosion that keeps spreading for days, even if the computer seems to work.
We open the computer, clean the logic board and affected parts, then assess what needs repairing. The faster you act, the better the odds.
What to do after a liquid spill →Black screen, lines or flickering
If the MacBook starts (sound, backlit keyboard) but the picture is not right, the cause is often the screen, its cable or the logic board.
The diagnostic tells you whether a screen replacement is enough.
See our MacBook repairs →MacBook won’t charge
Charger, cable, USB-C or MagSafe port, worn battery or charging circuit on the logic board: we measure each one.
Often, a simple battery or connector replacement is enough.
See our MacBook repairs →MacBook restarts, freezes or slows down
Restart loops, question mark at startup, loud fan, slowness: software issue, storage, battery or overheating.
We test the hardware and the system to tell a software fault from a hardware fault.
Data recovery
On recent MacBooks, the storage is soldered to the logic board: it cannot be removed and read elsewhere. To recover your files, the board must be brought back to a working state.
We can try, with no guarantee. Let us know when you book.
How it works
- Step 1Book online
Tell us the problem and your model: it is free and without commitment.
- Step 2Drop off your MacBook
Visit our workshop, with your charger if possible.
- Step 3Get your quote within 24 to 48 hours
We explain the fault and the price. You decide: repair, or pick up your MacBook at no charge.
Our workshop
- 273 Sainte-Catherine Street East
Montreal H2X 1L5 · Berri-UQAM metro
| Monday – Friday | 10 am – 6 pm |
| Saturday | Closed |
| Sunday | Closed |
- Step 1Book online
Tell us the problem and your model. No payment is required at this step.
- Step 2Receive your label
Your Purolator shipping label is emailed to you.
- Step 3Drop off your parcel
Pack your MacBook and drop it off at a Purolator location near you.
- Step 4Get your quote within 24 to 48 hours
As soon as we receive it, we diagnose it and send you the quote. If you decline, we ship your MacBook back to you.
Shipping by Purolator
- Anywhere in Canada
Ontario, Quebec and every province
| Label | Emailed to you |
| Insurance | Device value |
| Tracking | Both ways |
| Swollen battery | In store only |
Honest advice, first
The diagnostic is free. You only pay for the repair you accept.
If the repair costs more than your MacBook is worth, we tell you clearly. The decision is yours.
On recent MacBooks, the storage is soldered: we try to recover it when possible and tell you honestly what your chances are.
Customer reviews
MacBook diagnostic
Is the diagnostic really free?
Yes. The diagnostic is free, in store or by mail. You get a quote and are free to decline it.
How long does the diagnostic take?
Usually 24 to 48 hours from the moment we receive your MacBook. For a mail-in repair, add the Purolator shipping time.
My MacBook won’t turn on: can it be repaired?
In many cases, yes. The fault often comes from a single part (battery, connector, screen) or a component on the logic board. The diagnostic tells you.
I spilled liquid on my MacBook: what should I do?
Turn it off right away, unplug the charger and do not turn it back on. No rice: bring it to us quickly, corrosion spreads every day.
Can you recover my data if the computer cannot be repaired?
Sometimes. On recent MacBooks, the storage is soldered to the logic board and cannot be removed: the board must be brought back to a working state. We can try, with no guarantee, and we tell you honestly what your chances are.
How much does the repair cost?
It depends entirely on the fault. That is why we start with a free diagnostic and give you a quote before any repair. If a repair is not worth it, we tell you.
Can I mail my MacBook from outside Montreal?
Yes, by Purolator mail-in anywhere in Canada. Your shipping label is emailed to you after booking.
Which Macs do you diagnose?
All MacBook Air, MacBook Pro and MacBook Neo models, Intel and Apple silicon (M1 to M5).