Your Switch no longer recognizes your game cards, or a game is stuck? We replace the game card reader, in 1.5 hours.
Prices listed online — no surprises. Bring your device and we handle the rest. No charge if the repair is not possible.
| Monday – Friday | 10am – 6pm |
| Saturday | Closed |
| Sunday | Closed |
Not in Montreal? No problem. Send us your device via Purolator and we'll ship it back repaired — phone, tablet, computer or console. Fully managed online, nothing to pay upfront.
| Warranty : | 1 year |
| Repair time : | 1.5 hours |
| Need a reservation | Yes |
Restore your Nintendo Switch’s full reading capabilities.
The game cartridge slot is one of the most frequently used components on the console. Over time, or due to improper handling, the internal pins can bend or break, preventing your favorite games from launching.
Error Message: "The game card could not be read."
Stuck Cartridge: An object or game card is jammed inside the slot.
Intermittent Detection: You have to remove and re-insert the game multiple times for it to be recognized.
Bent Pins: Visible damage inside the reading slot.
Whether you have the regular Nintendo Switch, the Lite, the OLED, or the Switch 2, we use high-quality replacement readers. Our skilled technicians ensure a clean installation, including a full reading test and an inspection of the headphone jack (often part of the same module) before returning your console.
Choose your model and your time slot in a few clicks.
Visit our workshop. The dock and charger are not needed. The diagnosis is free.
We repair and test your console, then let you know as soon as it is ready. You pay when you pick it up.
| Monday – Friday | 10 am – 6 pm |
| Saturday | Closed |
| Sunday | Closed |
Choose your model. No payment is required at this step.
Your Purolator shipping label is emailed to you.
Pack your console in a rigid box with padding, then drop it off at a Purolator location.
We repair your console, you pay for the repair, then we ship it back to you with tracking.
| Label | Emailed to you |
| Drop-off points | 1,400 in Canada |
| Insurance | Device value |
| Tracking | Both ways |
| Payment | After the repair |
Game card not readThe console shows an error message when the game card is inserted.
Intermittent detectionYou have to remove and reinsert the game several times before it is recognized.
Stuck game cardA card or an object is stuck in the slot.
Bent pinsVisible damage inside the slot.
The game card reader is one of the most used parts of the Switch: its pins bend or wear over time. Do not force a stuck card. We replace the reader, then run a full reading test with several games before returning your console.
Try several game cards: if none is read, the reader is at fault. If only one game fails, the card itself may be damaged.
Do not force it, and do not use tools in the slot: you could bend the pins. We remove it during the repair.
Yes. A game card reader fault only affects physical games: your downloaded games keep working.
All of them: Switch, Switch Lite, Switch OLED and Switch 2.
1.5 hours from when we receive your console. For a mail-in repair, add the Purolator shipping time, which depends on your city.
Yes. The game card reader repair does not touch the storage: your games and saves remain intact.
Yes. Our Purolator mail-in service covers all of Canada. Your label is emailed to you after booking. Pack your console in a rigid box with padding.
Yes, your console is insured for its value both ways, with tracking and signature on delivery.
Your character or camera moves on its own, without touching the joystick? That is “stick drift”, a very common joystick wear issue. No need to buy a new controller: we replace the joysticks, with a choice of standard analog joysticks or TMR joysticks, more durable and designed to resist drift. Bring your controllers along with your console.
We reply as soon as we reopen.